Linda Maksimowicz
800 Long Ridge Road
Stamford, CT  06904

March 10, 2007

Dear Ms. Maksimowicz,

    Perhaps I need to remind you that Sedgwick took over administration of Xerox Disability on October 1, 2006.  They have nothing to do with Xerox cutting off my disability benefits on April 1, 2006, and failing to restart them or pay my back benefits when SHPS reauthorized them.  I have attached a copy of the letter from SHPS.

    I have talked to a number of people at Sedgwick and Xerox Benefits and they all tell me that I need to go through you.  In fact, my email asking for someone else to contact, received the following reply:

From   Xerox Benefits Center Representative
Date   02-20-2007 5:17 PM Eastern Standard Time

Subject  Re: Long Term Disability

Hello from Your Benefits Resources (TM)

Though Linda hasn't been returning your calls, you should keep calling her. This is the contact that Xerox has provided for you. You may also try calling the main number for them and see if there is anyone else who can help you.

Thank you for using Your Benefits Resources.

--Original Message--
Date: 2/20/2007 11:03:39 AM
Subject: Long Term Disability

My LTD payments were discontinued 4/1/06. I won my appeal in October 2006. I have still not received any continuing or back payments. Sedgewick/VPA/XIAP are not returning my calls. The Xerox contact I was given, Linda Max[something] is not returning my calls.

Can you give me some contact who can find out what the problem is?

    As I pointed out last letter, you claimed that Patrick Harrison has been trying to contact me, while he denies it.  He claimed to be unfamiliar with my case on February 28th when I called him shortly after I talked to you.  He said that members of “his staff” had called me.  He said he would look into the status of my case and call me back that afternoon.  He did not call me back, that afternoon or since then.  I called him on March 2nd as well as calling you, and left you both messages which neither of you returned.

    On March 6th, Tracy called me, saying she’d gotten a message that I had called her, which I had not.  She told me that she knew nothing on my case and would have to talk to Patrick, and she would call me back that day.  She did not call back and has not called back since.  She said the same thing on February 5th also promising to look into and call me back and not doing so.   Am I expected to believe that she found not opportunity to talk to Patrick during that month’s time, in spite of my repeated phone calls asking for information?  Even when my phone calls began in December?

    The one thing that did happen as the result of my reaching Patrick on the 28th was that he sent Sedgwick paperwork for me and my doctor.  The one thing that Tracy was able to tell me on the 6th is that the presence or lack of this paperwork has nothing to do with the resolution of my case.  However, the paperwork has been faxed and received by them, and I am including a copy of my doctor’s report here for your records.

    You might be interested in checking out a new website.

Cc: Larry Becker
Xerox Director of Corporate Benefits
800 Long Ridge Road
Stamford, CT  06904

Attn: Patrick Harrison
P.O. Box 9830
Calabasas, CA 91372-0830